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Web Assests Marketing Communication Systems

TECH GLOBAL

REFUND POLICY FOR TECH GLOBAL SAAS PRODUCTS

Starter, Pro, and Premium. We at Tech Global strive to provide the best experience for our customers with our SaaS products. If you find yourself unsatisfied with your purchase, we offer a refund policy to ensure your peace of mind. Please read the following terms and conditions carefully

Refund Eligability

You may request a refund for your Tech Global SaaS product subscription (Starter, Pro, or Premium) within 14 days from the date of purchase.

To be eligible for a refund, your request must meet the following criteria:

  • Your subscription is within the 14-day trial period.

  • You can provide proof of purchase, such as your order number or email receipt.

  • Your Tech Global SaaS account has not been used for more than 10% after the 14 day trial period (approximately 1.4 days).


Condition Of Return

To receive a refund, your Tech Global SaaS product subscription must be in the following condition:

  • No more than 10% after the trial period has passed.

  • The account and associated data will be deactivated upon refund approval.

Refund Process

To initiate a refund, please follow these steps:


  • Contact our customer support team at

  • support@techglobal.biz

  • within the 14-day trial period.

  • Provide your order number or email receipt as proof of purchase.

  • Our support team will review your request and verify eligibility.

  • If your request meets the refund criteria, we will process your refund within 5 business days.

  • Refunds will be issued to the original payment method used during the purchase.

Exclusions

Certain situations are excluded from our refund policy. These include:

  • Refund requests made after the 14-day trial period.

  • Requests where more than 10% of the trial period has passed.

  • Cases where the user has violated our terms of service or engaged in fraudulent activity.

Contact Us:

  • If you have any questions or concerns regarding our refund policy,

  • please contact our customer support team at 027 933 9363

Our commitment to you

Please note that this refund policy is designed to provide a fair and transparent process for our customers during the 14-day trial period. We are committed to ensuring your satisfaction with Tech Global SaaS Products: Starter, Pro, and Premium.

If you are in New Zealand: We may, at any time and at our discretion, vary this Refund Policy by publishing the amended Refund Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Refund Policy.

If you are in the EU: We may, at any time and at our discretion, vary this Refund Policy. We will notify you if we amend this Refund Policy, by contacting you through the contact details you have provided to us.

Any amended Refund Policy is effective once we notify you of the change.

Your feedback is important to us:

Tech Global Limited (NZCN 1270355)

Address : 16a Carlton Avenue, Gonville, Whanganui 4501, New Zealand

Phone : 0279339363

Email: support@techglobal.biz

Last update: 2 May 2022

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